Everything we do in life involves negotiation skills, we are just not aware of it. In this 1 hour presentation or half day seminar, learn how to successfully negotiate to a win / win scenario.

For details call Brent 817-307-4559 or email Brent.

It is OK to disagree, it is not OK to be disagreeable. Conflict is inherent in life. Conflict in inevitable. What is important is that the conflict is managed. In this keynote or seminar, Brent covers the critical aspects of successful management of conflict. How to identify conflict, how to avoid conflict, and if necessary, how to effectively manage conflict.

For details call Brent 817-307-4559 or email Brent.

 

Critical Thinking for Leaders Making Unknown Unknown Decisions

Session Description

Half day seminar comprising three parts

Part 1: Critical Thinking

Part 2: Decision Making Under Uncertainty

Part 3: Ethical Technical / Tactical Leadership Behaviors

 

Part 1

Critical thinking is self-directed, self-disciplined, self-monitored, and self-corrective thinking that entails effective communication and problem-solving abilities. While thinking in general is a natural activity of human beings, excellence in thinking must be cultivated and practiced.

This session covers perceptions, assumptions, bias, forces of influence, developing alternatives, personal barriers, prejudice, stereotypes, defensiveness, language, arguing, deduction, induction, fallacies, logical problems.

 

Exercises

Fun exercises requiring creative thinking and perception

 

Part 2

Decision making under uncertainty

 

At any point in our professional lives we are faced with 4-k scenario (made famous most recently by Donald Rumsfeld)

KNOWN-KNOWN	KNOWN-UNKNOWN
UNKNOWN-KNOWN	UNKNOWN-UNKNOWN

 

 

Daniel Pink (2005) in his book entitled “A Whole New Mind” pointed out the need for right brain thinking and the fact that in schools today were are preparing students for jobs that currently do not exist!

 

Exercise

Decision making in the 4-k environment – custom made board game where tables participate in decision making under various scenarios and at the end of the day find out where there decisions lead them, the table who gets the furthest is the winner.

 

Part 3

 

Ethical Technical and Tactical Leadership

A leader needs to fully understand their core business. With this essential knowledge, the leader can made ethical tactical decisions.  using critical thinking skills a leader / leadership team need to fully explore the 4-k's and identfy the tactics they will respond with in any given scenario. The leader needs to know when they are on the edge and the possible outcomes for placing the organization in this position, maximizing risk and minimizing security. The leader then needs to have the agility to quickly be able to apply the right tactical behavior at the right time to maximize results.

 

Exercise

Brain storm the current 4-k scenario within the organization, identifying technical skills and limitations and tactics for unknown-unknown interventions.